IT Software Consultant
Are you experienced in providing software training and Consultancy? Are you always willing to ‘Go the extra mile’? If so, this is an opportunity to work for a leading software consultancy based in their Aberdeen office. Our client works with FTSE-100 energy companies and ensures the seamless integrations of software, which sits at the forefront of innovation in the sector. The successful candidate will develop a real depth of understanding for the company software, and get the opportunity to utilise and build on well-practiced communication and social skills to train clients for a great product experience.
The Main Job: Consulting with clients and providing IT software training to help seamless integration of software and products. Interacting with customers during implementation stage of software or IT solution to guarantee product best fits the needs of the business. Maintain contact with customer after product role out to ensure on-going satisfaction and support. Collate comments and feedback, to improve current customer experience and to establish which future problems new products and services can be built around. Understand products with sufficient depth so as to conduct question and answer sessions and to produce information that can be utilised by other members of staff during training exercises.
Your Main Qualities:
Background in software systems within an Operations / Engineering environment.
Flexibility – Due to the nature of this role, some travel (including International) will be required, so the successful candidate must be willing to travel.
Due to the explanative nature of the role, it is pivotal any candidate has superb communication skills (both written and verbal) and the ability to communicate with people at all levels of the organisation. Empathy and composure towards less technically able clients and the staff is crucial. Reliable and able to manage time constraints effectively. Able to thrive in a team environment.
The IT Software Consultant will be someone who has an appreciation of the benefits of software and also takes great joy in training clients. A great salary and benefits package is available for the right candidate.